Refund Policy – MS Developers

Last Updated: 23 November 2025

At MS Developers, we take pride in delivering reliable real-estate consulting, property management, advisory, and after-sales services. This Refund Policy outlines the conditions under which refunds may or may not be provided for services purchased through msdevelopers.in.

1. General Policy

MS Developers provides service-based offerings. Since our work involves time, research, coordination, documentation, and real-estate processes, refunds are not automatically guaranteed once a service has been initiated.

However, we aim for customer satisfaction and will review refund requests on a case-by-case basis.

2. Eligible Refund Situations

2.1 Service Not Initiated

If you purchased a service and our team has not yet started work, you are eligible for a full refund.

2.2 Duplicate or Accidental Payment

If you unintentionally made multiple payments or were double-charged, you may request a refund for the duplicate amount.

2.3 Service Unavailability

If a purchased service cannot be delivered due to internal or external limitations, MS Developers may issue a refund or offer an alternative.

3. Non-Refundable Situations

• The service has already been partially or fully delivered.
• Reports, consultations, or documents have already been shared.
• Delays caused by government departments, legal procedures, third-party agencies, or property owners.
• Wrong information was provided by the customer during the process.
• The customer changes their decision after work has already begun.

4. Refund Request Procedure

To request a refund, please contact us with the following details:

• Full Name
• Contact Number
• Transaction ID
• Service Purchased
• Reason for Refund

Email us at: support@msdevelopers.in

5. Processing of Refunds

• Approved refunds will be issued to the original payment method.
• Processing times depend on your bank (typically 7–14 business days).
• MS Developers is not responsible for banking delays.

6. Changes to This Policy

MS Developers may update this Refund Policy at any time. Updates will be reflected on this page with a revised “Last Updated” date.

7. Contact Us

MS Developers
Email: support@msdevelopers.in
Website: www.msdevelopers.in